FAQs

CAN I TRACK MY ORDER?

Yes, you can see the updated status of your order in real time. To do this, download "ARRIVE App", enter your tracking number.

HOW LONG WILL MY ORDER TAKE TO REACH ME?

Depends on the shipping method chosen at checkout. Orders usually take 5-10 business days. At most 14 business days depending on the location. Please note orders take 1-12 business days to process order before shipping out. Orders made before 12p.m EST will be processed same day.

 

MY ORDER HASN'T ARRIVED YET.

Please check the following before contacting our customer service team:

Check you have received an email confirming your order has been shipped.

Check the tracking information that is included in your conformation email.

Check emails, phone calls and attempted deliver cards by shipping courier, it may be your package is being held at your local post office awaiting pick up or redeliver.

Please contact the shipping company and email us Shoppingmadegood@gmail.com and we'll do our best to resolve the issue as quickly as possible. 

I RECEIVED MY ORDER BUT ONE OF MY ITEMS ARE MISSING, WHAT SHOULD I DO?

Some orders items may be shipped separate. If an item is missing from your order please email us your order number and we will assist you right away.

DO YOU ALLOW RETURNS?

Yes, we do! Please email your order number to Shoppingmadegood@gmail.com All returns must have RA code.

WHICH COUNTRIES DO YOU SHIP TO?

We ship worldwide!

ARE-OUT-OF-STOCK ITEMS RESTOCKED?

If an item is out of stock, we will try to restock it as soon as possible.

WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PHOTO?

Yes, you will receive the exact item you see in the photos. We take the pictures ourself.

IS IT POSSIBLE TO RECEIVE REGULAR INFORMATION VIA EMAIL ABOUT SHOPPINMADEGOOD LATEST NEW PRODUCTS AND OFFERS?

Yes, sign up for our newsletter you will receive information on latest products, offers and discounts.

CAN I CANCEL MY SHOPPINMADEGOOD  NEWSLETTER SUBSCRIPTION?

You can easily cancel your subscription by clicking on the newsletter menu. Fill in the details and select send.

HOW CAN I BE SURE THAT I'VE MADE MY PURCHASE CORRECTLY?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact us.

CAN I CANCEL MY ORDER?

Yes, if your order hasn't shipped you can just email our customer service.

WHAT SHOULD I DO IF I RECEIVE AN INCORRECT ITEM?

If you were to accidentally receive an item that you did not order, please contact our customer service.